Blog & Journal


Do Businesses Really Need IT Consulting?

Aria December 20, 2021

A very common question many small businesses have regarding IT consulting in Melbourne is, “Do we actually need it?” Understandably, a major part of this hesitation comes from the idea that hiring an external service dedicated to improving your IT infrastructure is likely to cost you quite a bit of money, something a small business owner may not have at ready disposal in the first few years of starting. But while many businesses can make do without enlisting the full services of a managed service provider (MSP), especially if their work does not primarily involve operations in the digital space, for many other businesses, the question isn’t whether they need IT consulting or not, but what they’re prepared to lose without it. 

The smart business owner realises that all it takes is one crack in your network security for a cyberattack to happen, making you lose everything you invested into the business in the blink of an eye. And with cybercriminals primarily targeting small businesses without the necessary protections in place, there has never been a greater importance of seeking a consultation with an IT expert to figure out where your weak spots are and learn more about how to improve them.

What is an IT Consultancy?

Before we jump into the benefits of IT consulting, let’s take a look at what an IT consultant does.

The first thing you can expect from a consultant when you hire their services is a deep analysis of your current processes, the hardware and software you’re working with, where your operations could be automated for better work output, the areas where your network security solutions may be lacking and what’s required to bring the business to to the level of online protection they desire. They will not do the actual work of implementing these technologies and solutions, but rather will be the gap between the IT specialists and technicians and the company. You can also expect them to give you a cost breakdown of how much each service is likely to cost and why it is required. 

Benefits of IT Consulting:

  • Get an expert’s insight:

You know there’s a problem, but you can’t put a finger on exactly where it is and how to fix it. What do you do in such a situation? 

Whether you’re a business owner who is just taking your first steps into the digital environment or already have an online presence but are not seeing the results you desire, you can benefit from an IT consultancy. Instead of putting your money into hardware or software, firewalls or other security measures that may not offer you the solution you need, consider getting an expert to show you exactly what you need. Unless you know exactly what the problem is, you will never arrive at the right solution!

  • More time to focus on your core business

When you aren’t scratching your head constantly wondering why your bandwidth is always so slow despite upgrading to a better package, or wondering why bugs and viruses keep finding their way through your firewalls, you will have more time to focus on your actual business—and so will your staff! No one likes to regularly run into tech issues, and even less being asked to fix it, especially when it was never in the job description. An IT consultant will be able to provide you with quick solutions and connect you with the right people needed to get the job done to ensure as little disruption to your business as possible.

  • Get a competitive edge

In the cutthroat market of today, whatever edge you can get over your competitors is likely to make a huge difference. An IT consultant should also be able to see possible opportunities in the digital space by staying updated on the latest trends and advancements in technologies and what they can do for your business. They will also be able to separate the wheat from the chaff and give you a professional’s opinion on what technologies are worth investing in and what aren’t.

  • Reduce costs

You heard that right. While many companies hesitate to bring an IT consultant on board because it is considered an added expense, your consultant may actually be saving you money in the long run. You may invest in the wrong technologies, face major downtime because of a faulty server, or lose out on revenue and customers due to a data breach. A consultant can prevent all of this by guiding you in the right direction with regards to where to spend your money. You have a financial consultant guiding you to the right financial investments to make; your IT infrastructure deserves the same.

For businesses of all sizes looking to move to the digital space, hiring IT consulting in Melbourne has become a necessity in recent times.

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