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My pin has been locked out, How do I reset my Payroll Pin in QuickBooks?

masonolivia March 16, 2022

User Query: I need to reset my PIN for my payroll service???

Answer: You have three options on how to reset your payroll PIN in QuickBooks

1. First, if you still have the old pin change it in the Payroll Account Management Portal. It must be 8 to 12 characters. Then, there should have no combination of letters and numbers and no special characters. Here’s how:

  1. Go to Employees from the top menu.
  2. Select My Payroll Service.
  3. Choose Account/Billing Information.
  4. Log in to your Intuit Account.
  5. Go to the Payroll Info section.
  6. Select Update PIN under Payroll service PIN.
  7. Enter your old PIN.
  8. Create a new PIN and then confirm it.
  9. Click Submit.

2. Second, change the pin in the Send Payroll Data window. You must log in as an admin to the program before performing this action. For more information, see the Method 2 section through this article: Change PIN for Processing Direct Deposit Payroll.

3. Third, if it is lost or forgotten, you’ll have to download the PIN request form. It must be signed by either the primary or secondary principal. Then, indicate your company’s EIN and attach a photocopy of your government-issued ID. Then, send the requirements via FAX or email as seen in the Reset a lost or forgotten PIN section.


Whenever you can’t get into your account, as you don’t recollect your QuickBooks Payroll pin, have a go at resetting your payroll pin right away. In any case, if you neglect to complete the cycle to set up the QuickBooks Payroll PIN, consider looking for specialized help from QuickBooks backing to recover admittance to your account.

For a large portion of the little and medium-sized organizations, working around the world, QuickBooks Payroll is the middle mark of all their monetary and accounting board. Due to its helpful and far-reaching highlights, organizations are altogether subject to this progressive programming. In a large portion of the cases, clients save the pin in their program/framework, to try not to recollect the perplexing mix and to escape from typing the qualifications each time they sign in. Also, clients deal with their essential accreditations utilizing their favored secret phrase director.

Pre-Defined PIN Requirements for QuickBooks Payroll

In any case, when you want to get to your QuickBooks Payroll account from an alternate area on an alternate PC, you regard yourself as caught, as you have failed to remember your payroll pin, and the program/framework you are chipping away at has no clue about your interesting password. Furthermore, you can approach your password director saved in your framework.

Luckily, QuickBooks allows you to reset the QuickBooks Payroll pin by following the basic advances and demonstrating the power of the account has a place with you. Right now, there are two distinct ways, which you can use to recuperate your failed to remember payroll password. Before proceeding with the means, we should find out about PIN Requirements.

It is exceptionally important to be familiar with the PIN necessities before executing the means to reset the QuickBooks Payroll PIN. Here are the necessities that should be remembered while resetting the password.

  1. Ensure the PIN you are making should have 8 to 12 characters.
  2. Ensure your novel payroll pin comprises no less than one numeric digit.
  3. Guarantee your recently produced pin has no less than one letter in order.
  4. Ensure your PIN doesn’t have extraordinary characters.

Since it is now so obvious about the PIN necessities, we should push ahead to security prerequisites, and for what reason do we want to approach the PIN or QuickBooks Payroll accreditations.

There are two (2) choices accessible in QuickBooks Desktop for you to change or alter your PIN.

1. Change or Customize your present PIN in Account Maintenance Pages

To change or tweak your present PIN in Account Maintenance pages, you should have your present PIN because the framework expects that you enter your current (or old) PIN to make another one.

  1. Pick Employees > My Payroll Service > Billing/Bank Information.
  2. Under Service Information, click Change close to My PIN.
  3. Enter the data in the required fields.
  4. Click Submit.

2. Change or Customize your present PIN in Send Payroll Data window

To change or tweak your present PIN in Send Payroll information window, coming up next are required:

  1. You should have your Admin login and secret key. Your Admin secret key should be longer than seven characters.
  2. The pin should be 8 to 12 characters and contain one (1) number and one (1) letter, no exceptional characters, for example, $ % #, and so forth
  3. You have effectively sent payroll in the past from the PC and information file you are as of now utilizing.

To change or redo your present PIN, follow these means.

  1. Sign in to QuickBooks Desktop as Admin (an Admin client should be set up in QuickBooks Desktop).
  2. At the top toolbar of QuickBooks Desktop, click Employees > Send Payroll Data.
  3. In the Send/Receive Payroll Data window, click the Send button.
  4. In the Payroll Service PIN window, click Forgot your PIN?
  5. Enter your Admin secret key in the Password field.
  6. Click OK. The Enter New PIN window opens.
  7. Enter another PIN when provoked.
  8. Click Submit button.

Trust you think that it is useful. On the off chance that you couldn’t reset the pin, have a go at utilizing the subsequent technique. Then, at that point, you’ll have contacted our help group to get the new PIN of your payroll administration.

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