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QuickBooks Cannot Communicate With The Company File: Simplest Resolutions

allanramsay09 October 9, 2023

QuickBooks Desktop is a truly helpful accounting solution for small business owners developed by Intuit Corporation. Well-known experts and researchers have called this accounting software a major landmark in the global market.

An important & advanced feature of QB is the ‘Company File’, which is intended to store all the relevant data of the enterprise. Sometimes, access to the company file is denied, and an error message comes up stating that ‘QuickBooks Cannot Communicate With the Company File’.

The reasons behind this error message and all the relevant step-wise resolutions are fully explained in the following blog.

If you are presently annoyed due to the ‘QuickBooks Cannot Communicate With the Company File’ error message, you can dial +1-855-856-0042 to contact our QB Experts Team for guidance.

QB Company File Communication Failed Error: Major Technical Reasons

You can encounter ‘QB Company File Communication Failed Error’ due to the reasons explained in the following points:

  • If the ‘Windows Firewall’ has faulty internal settings, the QB application will confront disturbances while trying to open the company file.
  • This error message can also show up if the user hasn’t updated the QB application on the computer.

Must Read:- Why I’m Getting QuickBooks Error 1935

Reliable & Easy Resolutions for ‘Company File Communication Unsuccessful in QuickBooks’ Error

The ‘Company File Communication Unsuccessful in QuickBooks’ error can be eliminated using the resolutions provided here:

Resolution 1: Grant full exception to ‘QB Desktop’ inside the ‘Windows Firewall’ settings to decimate this issue

  • In this resolution, open the ‘Windows Firewall’ window and correctly visit the ‘Advanced Settings’ menu so that you are able to properly right-click the ‘Inbound Rules’ icon.
  • Now, tap the ‘New Rule’ button and immediately mark the ‘Port’ & the ‘Next’ options displayed on the QB Desktop window.
  • After that, ensure that the ‘TCP’ checkbox is marked on the screen, following which you can easily type all the relevant port numbers associated with QB inside the ‘Specific Local Ports’ box.
  • Next, move forward to mark the ‘Allow the Connection’ checkbox, and after that, you can impose a name like ‘QBPORTSYUH (year)’ to the fresh rule that has been created.
  • At this point, complete the process by tapping the ‘Finish’ button, following which the same procedure must be repeated for ‘Outbound Rule’.
  • Finally, the settings of ‘Windows Firewall’ will get perfect, and you shall be able to launch the relevant QB Company File.

Resolution 2: Reliably get the new ‘QB Desktop’ updates to ensure the precise eradication of this technical issue

  • Here, you shall easily open the QB window to click the ‘Help’ menu, after which you will use the ‘Update QuickBooks Desktop’ tab to obtain the ‘Update QuickBooks’ window.
  • Next, commence the download process by tapping the ‘Get Updates’ button via the ‘Update Now’ menu present on the ‘Update QuickBooks’ window, following which you can re-open the QB window.
  • Thereafter, swiftly strike the ‘Yes’ option to easily install the new QB updates, following which you will be able to seamlessly launch the desired company file.

The resolutions given above are completely sufficient to weed out the ‘QuickBooks Cannot Communicate With the Company File’ error message. For further help, dial +1-855-856-0042 to contact our QB Professionals Team.

Related Post:- How To Resolve QuickBooks Error 12157

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