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Samsung Fridge Not Making Ice? Here’s a Solution

LenaH February 28, 2021

So, your Samsung refrigerator isn’t making ice like it’s supposed to? Anyone that has owned a refrigerator probably encountered this issue at least once. Those who own a Samsung smart refrigerator take their ice seriously. These advanced appliances allow users to create different kinds of ice for various beverages and recipes.

We take our refrigerators for granted, even though they can malfunction and break down like any other appliance if they aren’t maintained and calibrated correctly.

 If you’re wondering how to fix your Samsung refrigerator and start making ice as soon as possible, we’ll show you how to diagnose and resolve the issue. In most cases, you’ll only need to make slight adjustments or find a few Samsung fridge spare parts to fix the problem.

Samsung Fridge Ice Making Features

An ice maker can be more impactful than you might think. Ice cubes from a typical freezer are pretty homogenous and tend to be on the harder side. An ice maker from a Samsung fridge aerates the ice, giving it a softer and more chewable texture. You can use this kind of ice to make anything from slushies to cones, which is why it’s so important that the ice maker functions properly.

What’s Wrong with the Fridge?

There are plenty of things that could lead to fridge ice maker malfunctions.

The ice maker isn’t getting enough water

When the fridge has a limited water supply, it can’t produce ice properly. You should check if the water line is obstructed and remove any blockages if you find them.

You can pour water into the mold manually and see if this resolves the issue. If the fridge starts making ice, the water supply was the issue all along. Check the water inlet valve to see if it’s malfunctioning and blocking water from reaching the mold.

The temperature isn’t set correctly

A Samsung fridge’s temperature needs to be set to between 0- and 10-degrees Fahrenheit to create ice. If you’ve checked the thermostat settings and configured it correctly, it could be an issue with the heater. Check the bottom of the ice maker to see if it’s warm. If so, you might have to get a repairman to fix it.

If the heater is beyond repair, you’ll have to go online to find Samsung fridge spare parts. Depending on the fridge, you might have to consult a Samsung repairman on how to replace it.

The filter is clogged

If the fridge’s filter is blocked, the ice maker won’t be able to create any ice. The good news is that you can resolve this issue on your own.

All you have to do is follow instructions from the fridge’s manual and clean the filter. You can also replace the filter if cleaning doesn’t help.

The feeler arm is stuck

Feeler arms are safety features that make sure that your ice tray doesn’t overflow. The ice maker stops working once it detects that there’s enough ice present. If the feeler arms are stuck, this can cause the fridge to stop producing ice.

To activate the ice maker, lower the feeler arm gently and wait a few hours to see if the fridge will start making ice again. If your Samsung fridge has a pause function, turn it off once you’ve lowered the feeler arm.

The unit is leaking

Your ice maker could be functioning correctly without the ice reaching your ice tray. If there’s a leak present, water might be leaking into the freezer or outside of the fridge entirely.

Check if the fridge’s fill cup is aligned with the water funnel to make sure this isn’t the source of the leak. The freezer should be perfectly level as well. If these elements are set correctly but you still detect a leak somewhere, it might be time to call a repairman to diagnose the issue.

Samsung Fridge FAQs

If you want to know more about how to resolve common Samsung fridge issues, here are a few frequently asked questions.

Does Samsung sell replacement parts?

No, Samsung doesn’t sell spare parts directly to consumers. This shouldn’t discourage you, as there’s an authorized third-party company that produces and sells these parts independently. Once you call Samsung to inquire about parts, they’ll direct you to the company in question.

How long does a Samsung fridge last?

There’s no exact timeframe that you can rely on for refrigerator function. A Samsung refrigerator may last around 15 years, but that depends on how it is maintained. Consult your warranty if you think the fridge requires repairs or regular maintenance.

Why is there ice buildup in my Samsung fridge?

On the opposite side of the spectrum, you might have too much ice in your Samsung fridge. This can happen due to various issues, but the most common is an error with the temperature settings. If the temperature is set too low, there will be more ice.

It could also be caused by temperature fluctuations. A high temperature causes ice to melt and pool at the bottom of the fridge or freezer, and then a low temperature freezes it.

Are Samsung refrigerators worth repairing?

This depends on a few factors. In most cases, a Samsung refrigerator is worth repairing, as repairs are always going to be cheaper than replacing the fridge. If there’s a malfunction while the warranty is still active, you should send the fridge for repairs.

Why is my refrigerator running but not cooling?

If the fridge seems to be functioning properly but the temperature is too high, it could be an issue with the coils. A clogged coil could prevent the fridge from reaching low enough temperatures.

Check the condenser fan to see if there’s something preventing it from spinning correctly. You can spin it by hand to see if there’s a mechanical obstruction. If you see that there’s no issue, start the fridge and see if the fan spins on its own. A fan that doesn’t spin should be checked out by a professional.


As is the case with any appliance or machine, malfunctions happen. Taking care of issues with Samsung refrigerators is generally simple and doesn’t require much of your time. With the help of a manual, you can get your ice maker working in nine out of ten cases. If not, a Samsung fridge repairman will be able to resolve the issue.

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